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Support agreement,
a steady extra hand who already knows your business.

With a support agreement, I set aside a fixed amount of time for your business each month. You’ll have a flexible additional resource for the tasks that would otherwise get put off—from website updates to graphics, content, and SEO.

You don't have to start over every time.

As we work together on an ongoing basis, I get to know your business, website, and visual style. This makes it easier to tackle new projects because we don’t have to start with a new brief every time.

You can use me for web, graphics, and content—whatever is needed that month.

Directly with me
You can email or call me directly—and I’ll be the one handling the assignment.
I'm familiar with your company
I'm familiar with your website, your content, and your visual style, so we can get started more quickly.
Less time spent on setup
You won't have to explain the same things from scratch every time a new assignment comes up.
Web, Graphics, and Content All in One Place
You can use the same agreement for projects involving websites, graphics, content, and social media.

What can the hours be used for?

You can use the hours flexibly across web, graphics, content, and visibility—depending on what’s needed that month.

Web & WordPress
Corrections, new pages and sections, minor redesigns, forms, and other ongoing changes to your website.
Graphics & Campaign Materials
Graphics for the web and print, ads, banners, presentations, and other materials designed to match your visual style.
Contents
Website copy, news articles, and other content—from minor corrections to assistance with structure and formatting.
Social Media
Graphics, posts, and practical tips for planning and creating content on the social media platforms you use.
Image Processing
Image editing, cropping, optimization, and adaptation of images for the web, social media, and print.
SEO & Visibility
Small SEO tasks, page and content optimization, and practical improvements that make your business easier to find.

Select the time
that works best for you.

Select the number of hours that best suits your current needs. You can always adjust the number of hours up or down from month to month.

2 hours.

Price: 1,500 DKK per month

For those of you who have occasional tasks and would like to have a specific person to send them to.

4 hours.

Price: 3,000 DKK per month

For those of you who regularly have small projects related to web design, graphic design, and content.

8 hours.

Price: 5,800 DKK per month

For those of you who have several different tasks throughout the month.

12 hours.

Price: 8,400 DKK per month

For those of you who need a reliable additional resource to complement your own team.

All prices are exclusive of VAT.
If you need more than 12 hours per month, I’ll create a plan tailored to your needs.

Not ready for a
support agreement?

A prepaid card is a good option if you need help from time to time but don’t have recurring tasks every month. With this option, you purchase hours for ad hoc tasks without a fixed time slot reserved in my calendar.

5 hours · 3,750 DKK
Valid for 3 months.

The hours can be used flexibly for web, graphics, content, and visibility.

Here's how it works.

You send me the assignment, and I’ll take it from there. We’ll keep it simple so you don’t have to spend time on long briefs or administrative tasks.

01
You submit the assignment.
Send an email or give us a call if there's anything you'd like help with.
02
I'll be right back and get started.
Urgent matters come first, and I'll let you know if I need anything else to move forward.
03
The time will be deducted from your monthly hours.
One big project or several small ones—you decide where the hours will provide the most value.
04
You'll be notified well in advance.
I'll keep track of your hours and let you know when you're getting close to your monthly limit, so there won't be any surprises.

Practical Information

The key provisions of the agreement—from response times and overtime to changes and termination.

A set time each month
With a support agreement, you reserve a fixed time slot in my calendar each month. This means there’s room for your tasks as they come up, and that I’m already familiar with your website, your materials, and the way you work.
Response Time
You’ll typically hear back from me within 1–24 hours on weekdays, and urgent tasks are given priority. How quickly the task itself can be completed depends on its scope—and sometimes on factors such as a hosting provider or an external system.
Extra and unused hours
I’ll keep track of the time and let you know when you’re approaching your monthly hour limit. If you need more, additional time will be billed at 750 DKK, excluding VAT, as agreed. Unused hours carry over to the following month, are used first there, and cannot be carried over again.
Change Package
You can upgrade or downgrade from month to month. Just let me know before the next billing period, and the new plan will take effect the following month.
Hosting or support agreement?
You don’t need to have hosting with me to have a support agreement. Web hosting covers technical operations—such as WordPress and plugin updates, backups, monitoring, and security. The support agreement covers changes and further development, such as new pages, layout, content, graphics, SEO, and social media content.
Termination
There is no minimum contract term. The agreement may be terminated with one month's notice, effective at the end of a month.

Questions?
Here are the short answers.

Here are answers to some of the questions I’m asked most often. If you can’t find what you’re looking for, feel free to contact me anytime.

Yes. I can continue working on existing websites—even if I didn’t build them myself. I work with various platforms and start by reviewing the current setup so I know what’s possible before we get started.

It depends on the project. For a new or slightly larger collaboration, I’m happy to schedule a brief kickoff meeting so I can get to know your business and your needs. For smaller projects, we can often get started right away via email or phone once I have the necessary access and materials.

Larger independent projects are negotiated and priced separately. The same applies to expenses such as licenses, stock photos, printing, advertising, and other external vendors. I always let you know if a task falls outside the scope of the agreement before I proceed.

If I have a scheduled vacation, I’ll let you know well in advance. I’ll still be checking my email and will handle any urgent issues if they arise. If I’m sick, I’ll let you know as soon as possible if it affects a task or an agreed-upon delivery.

Do you need ongoing help?

Briefly tell me what kinds of tasks you typically need help with. Then we’ll figure out whether a support agreement—or perhaps a prepaid package—best suits your needs.
You’ll be working directly with me every step of the way.